If someone has previously unsubscribed from a Church360° relay, they can request to be resubscribed by emailing CTS at support@cts.cph.org from the email address in question.
Once CTS receives that email, they will remove all suppressions relating to the sender's email address and send the user a confirmation message that they have been resubscribed.
If the user is still not receiving emails, they can reply to the confirmation email and CTS will investigate further.