This area allows a Communications Director to manage texting settings. From here, you can specify the sender information (name and email address) for outgoing messages, configure Email Number Selection Priority, and manage message Templates for different messaging scenarios.
Accessing Communication Settings for Emails
- Click the Settings gear icon on the navigation bar
- Select Communication Settings
- Click the Email tab at the top of the page
Customize Email Sender Information
The first section allows you to control the sender details that appear in outgoing emails.
- Enter the Sender Name and Email Address you want displayed in the From: field
- These settings apply to emails sent from Church360°
- The sender information can still be modified when sending an individual email, if needed
Email Selection Priority
Email Selection Priority determines which email address is used when sending messages to recipients who have multiple addresses on file.
How It Works
- Assign priority numbers to email address types.
- When sending a message, the system will:
- Use the highest-priority email address available.
- Automatically move to the next priority if the preferred type isn’t available.
- When sending an email, users can always:
- Review selected email addresses.
- Modify priority settings.
- Adjust individual recipient selections.
Communication Templates
Templates allow you to predefine content that automatically appears when creating an email. This is useful for:
- Greetings and Sign-offs
- Frequently repeated content
- And to add a placeholder that will insert each recipients first name and/or last name into the message
Default Template Categories
- Announcement
- Invitation
- Prayer Request
- Reminder
- You can also use the "Add New Template" option at the top of the list to create your own custom template.
Editing a Template
- Click the Edit (pencil icon) next to the desired template.
- Use the rich text editor to create your email framework.
- If you wish to include each recipient's name, click the "Placeholder" option in the toolbar.
- Select Recipient First Name or Recipient Last Name as desired.
- If using both first and last name, be sure to include a space between placeholders as you would when typing a recipient's name..
- Add any other standard content that should appear every time the template is used.
- Click Save when the template is complete.
Using Templates When Sending Emails
When composing a new email:
- Select a template.
- The saved content will automatically populate the email.
- Simply add or adjust message-specific details before sending.