As a web-based software, your Church360° site is accessible to you from any device with an internet browser. To maintain security, each church's site will have its own subdomain and URL.
Suppose you forget your password or lose your passkey device. In that case, you can click the "Trouble signing in?" link below the login fields to enter your email address and check that email account for an email containing instructions on how to reset your password or passkey option.
With the introduction of multi-factor authentication, whenever users log in using a password, an email will be sent to the email address associated with your login with a one-time code that will need to be entered to log into your site. This update has been added to protect your church data from malicious actors.
For more information on logging in for the first time, please visit our article here.
To log into your site,
1. Go to your site's URL in your internet browser (formatted as [your_subdomain].church360.app).
If you are unsure of your Church360° Members site URL or subdomain, don't hesitate to get in touch with us with your church name and zip code, and we'll be able to look you up and provide that information.
2. On your login screen, enter your username or email address for your login in the field that appears.
3. Choose whether you will confirm your login with a password or a Passkey.
- If you want to log in using a password, press the Enter key or click the arrow icon to the right of the field. This will display a field for your password to be entered.
- Once the correct password has been entered, an email will be sent to your login email address, providing a one-time code to complete the login process.
- If you are not able to enter the one-time code within five minutes of receiving the message, click "Request a new code" to receive a new one-time code.
- If you want to log in using a Passkey, click "Use passkey" and follow the prompts on the screen and your authentication device.