FAQ
Frequently asked questions
People
- What's the difference between a relationship and being in the same household?
- Failed Email Delivery
- How do I make someone a member/nonmember?
- How do I filter to exclude people with missing address information?
- How do I delete a duplicate household or person?
- How do I move someone into a new Household?
Events-Attendance-Offerings
- Why is the Event calendar not showing everyone's birthdays/anniversaries? [FAQ]
- How do I change the calendars that show in the events view?
- How do I change the displayed month of my Events Calendar?
- How can I see when people are attending?
- How do I change the date selection on the Offerings view?
- How do I navigate the Offerings page and filter my offering details?
Collections
Administration
- How do I connect to Vanco to pull down my offerings?
- What security measures are used for Church360? [FAQ]
- Why won't the system let me select a person to have a login? [FAQ]
- How do I log in if I forgot my password? [FAQ]
- When do my Sunday School Grades update? [FAQ]
- How do I make sure my congregation gets my emails (whitelisting)? [FAQ]