FAQ
Frequently asked questions
People
- Does Church360° Members offer blank survey forms for visitors to our congregation to fill out? [FAQ]
- How do I make someone a member/nonmember?
- How do I filter to exclude people with missing address information?
- Why can I not delete a marriage relationship? [FAQ]
- What fields do not import into Church360° Members from Shepherd's Staff? [FAQ]
- Why do some of my members have multiple contribution statements? [FAQ]
Events-Attendance-Offerings
- How do I handle a Vanco offering refund?
- Syncing Vanco Offerings between Church360° Members and Church360° Ledger
- Why is the Event calendar not showing everyone's birthdays/anniversaries? [FAQ]
- How do I change the calendars that show in the events view?
- How do I change the displayed month of my Events Calendar?
- How can I see when people are attending?
Communications
Reports
Collections
Administration
- Accessing your Church360° site on your cell phone's home screen (Android)
- Accessing your Church360° site on your cell phone's home screen (iOS)
- How do I connect to Vanco to pull down my offerings? [FAQ]
- Why won't the system let me select a person to have a login? [FAQ]
- How do I log in if I forgot my password? [FAQ]
- How do I make sure my congregation gets my emails (whitelisting)? [FAQ]