FAQ
This section provides information on questions that users have asked.
People
- How do I make someone a member/nonmember? [FAQ] [New Profile View]
- Does Church360° offer an online manual for the People module? [FAQ]
- Why can I not delete a marriage relationship? [FAQ]
- What fields do not import into Church360° Members from Shepherd's Staff? [FAQ]
- Why do some of my members have multiple contribution statements? [FAQ]
- Does Church360° Members offer blank survey forms for visitors to our congregation to fill out? [FAQ]
Events-Attendance-Offerings
- Does Church360° offer an online manual for the Event Forms module? [FAQ]
- Does Church360° offer an online manual for the Events & Attendance module? [FAQ]
- Does Church360° offer an online manual for the Offerings module? [FAQ]
- How do I handle a Vanco offering refund? [FAQ]
- Why is the Event calendar not showing everyone's birthdays/anniversaries? [FAQ]
- How do I fix a mistake on my offerings? [FAQ]
Communications
Ledger
- Why is There a Dollar Sign on my Navigation Bar? [FAQ]
- Handling Credit Cards [FAQ]
- Paying for a loan using an Equity-Backed Fund [FAQ]
- Reconciling a bank account for the first time [FAQ]
- Reconciling a liability account for the first time [FAQ]
- Does Church360° offer an online manual for the Ledger module? [FAQ]
Reports
Collections
Administration
- Church360° Members Year-End Document
- Does Church360° Members offer a manual online?
- What are the "Church360°" User Entries I See in the Event Log?
- Does Church360° offer an online manual for the Getting Started? [FAQ]
- Why won't the system let me select a person to have a login? [FAQ]
- How do I log in if I forgot my password? [FAQ]