People

• Does Church360° Members offer blank survey forms for visitors to our congregation to fill out? [FAQ]
• Why can I not delete a marriage relationship? [FAQ]
• What fields do not import into Church360° Members from Shepherd's Staff? [FAQ]
• Why do some of my members have multiple contribution statements? [FAQ]
• What's the difference between a relationship and being in the same household?
• How do I delete a duplicate household or person?

See all 11 articles

Events-Attendance-Offerings

• Why is there a "Post to Ledger" button in my offering batch? [FAQ]
• How do I handle a Vanco offering refund?
• Syncing Vanco Offerings between Church360° Members and Church360° Ledger
• Why is the Event calendar not showing everyone's birthdays/anniversaries? [FAQ]
• How do I fix a mistake on my offerings?
• How can I view only electronic (Vanco) offerings? [FAQ]

See all 7 articles

Communications

• How can I resubscribe to Church360° emails? [FAQ]
• Creating a Bookmark, Favorite, or Desktop Shortcut for your Church360° Members site [FAQ]
• Common Questions on the Communications View

Ledger

• Reconciling a bank account for the first time [FAQ]
• Reconciling a liability account for the first time [FAQ]

Reports

• Church360° Members Year-End Document
• How can I make an absentee report?
• How do I create a birthday list?

Collections

• Why won't the system let me apply or schedule a renumbering? [FAQ]
• How do I print labels with envelope numbers? [FAQ]
• How is Pledge Progress calculated?

Administration

• Does Church360° offer an online manual for the Ledger module? [FAQ]
• How do I log in if I forgot my password? [FAQ]
• Adding a shortcut for your Church360° site on your cell phone's home screen (Android) [FAQ]
• Adding a shortcut for your Church360° site on your cell phone's home screen (iOS) [FAQ]
• How do I go back to the old navigation? [FAQ]
• Why can't I access my Church360° Members site? [FAQ]

See all 9 articles