Updating Contact Information

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To ensure the ability for your church to reach your congregation, you will want to maintain accurate contact information for your records.

Within Church360° Members' structure, contact information can be added for both an individual person and their entire household. Phone numbers and emails added to a household will be reflected on an individual's record (marked as "household") but contacts for each member is not visible on the household record.

If this person is going to be invited to create a login for your Church360° Members site, you will want to make sure they have at least one email listed as a personal or work email for the login to be created.

To add a phone number,

  1.  Click the household or person name to open the record for editing.
  2. In both person and household records, phone numbers are housed in a section labelled Phone Numbers. Next to the heading, click the plus sign to open a new entry.
  3. Use the drop-down menu to mark the contact as home, work, or cell (for person records) or household.
  4. Type in the eleven digit phone number including the country and area code, if possible. All additional digits will be added as an extension.
  5. If you don't want this number to show on any directories, check the Unlisted box.

To add an email,

  1.  Click the household or person name to open the record for editing.
  2. In both person and household records, emails are housed in a section labelled Email Addresses. Next to the heading, click the plus sign to open a new entry.
  3. Use the drop-down menu to mark the contact as personal, home, or work (for person records) or household.
  4. Type in the email address. Any addresses without an "@" symbol or dot com extension will not be validated and will not be available for emailing within the software.
  5. If you don't want this email to show on any directories, check the Unlisted box.
  6. Click anywhere outside of the edit field to save your changes.

To edit a contact,

  1.  Click the household or person name to open the record for editing.
  2. Click the contact you want to edit and make any changes you need.
  3. Click anywhere outside of the edit field to save your changes.

To remove a contact,

  1.  Click the household or person name to open the record for editing.
  2. Hover over the contact you want to remove until a minus sign appears.
  3. Click the minus sign and "Delete" to remove that contact from the record permanently. Click the X button to exit the deletion prompt and leave the contact.

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